Let’s look at some key factors that contribute to business success. The role management plays is critical and management must focus on and achieve the goals and objectives set for the business. This can be facilitated with effective use of these skills:
1. Effective Interpersonal Relationships
Staff members and colleagues respect managers that demonstrate trust and treat people with dignity and respect. Strong managers keep their word, and show character even under challenging conditions.
2. Leadership
An effective leader has a vision, a drive, and a commitment to achieve beyond that vision. The leader must then also have the skillset to enlist the support of the organization to achieve the stated goals.
3. Communication
An effective manager communicates effectively in person and through all communication channels. That person also is open to feedback and listens well to input from staff and colleagues.
4. Understand the business’ finances
Understand the financial aspects of the business and sets goals and measures and documents staff progress and success. This allows the team to feel a sense of progress, that they are reaching goals and exceeding expectations. Staff want to know how they are performing against expectations and that needs to be openly communicated.
These are just a few characteristics of management success. I trust this outline provides an opportunity to expand opportunities to reach new levels of success in your business.
Please let me know your thoughts. gerry@polarisgroupmc.com
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