Is your organization struggling to deal with a crisis or plans to ensure the business exposure to a crisis is minimized? It is not uncommon to see this paralysis because managers often prefer not to deal with the situation.
Here are a few steps that can be taken to help build a safety net.
1. Maintain sensitivity for even minor or seemingly insignificant events. Some could have the potential to develop into major issues that could be a blow to the business.
2. Plan ahead with a look to long term strategies as a guide. Work out best and worst case scenarios to help prepare for unseen events.
3. If a crisis arises act quickly; procrastinating rarely improves the situation.
4. Create a crisis management team with a mandate to trouble shoot, identify potential problems and empower them to recommend and enact changes to protect the business.
5. Provide strong and effective training to key employees and take steps to eliminate small issues so they don’t erupt into major problems.
6. Explore optional solutions and look for new ground to operate from if standard solutions prove inadequate. Think outside the box for solutions.
7. Don’t panic in a crisis situation. As the leader employees want strength. Keeping a cool head may facilitate focussing on the issues and getting a solution right.
The key to avoiding or minimizing the impact of crises that may arise is to be proactive ahead of adversity. I hope these tips provide insight into ways to fight through any situation that may arise with minimal damage to your business.