Is Communication a Strength in your Business?
Communication is the foundation of every single relationship you have in your personal life; it's no different in business. Without effective communication, there can be misunderstandings, problems and conflicts among your staff, your clients and everyone else you come into contact with. Poor communication can make effective delegation, productivity and an enjoyable work environment virtually impossible.
Here are a few ideas that may help.
Listening is the key to effective communication and it helps to limit distractions during conversations. Turning off cell phones, email, or even closing an office door can help ensure the speaker has your full attention.
2. Respond Promptly
In business it is important to respond to requests quickly. Even if information is not immediately available respond quickly with a promise to follow-up. Check voice or messages at least once a day. If a customer has to wait longer than 24-48 hours for a response it is likely you will lose the business.
3. Ask good questions
When you want to persuade someone, questions can be more powerful than statements. The reason: you engage another person more strongly. You get him or her thinking about the ideal answer – and the steps necessary to get there.
4. Hold Effective Meetings
Meetings are notorious for being time wasters if they are not well organized. The first thing you should do to respect everyone's time and make your meeting as efficient as possible is to schedule it in advance. Then, take time to prepare an agenda that outlines focus points and sets a structure for the meeting. Take notes and capture important elements of the meeting and send the summary to participants. This will confirm the time well spent.
Effective communication can be important to your business success. It may be worthwhile taking the time to reinforce practices in your organization to ensure improved results. I hope these suggestions help.