Managing change in an organization is crucial if the business is to move forward with adapting any new structure or shift in business focus needed to realize its goals of growth and profit improvement.
Here are a few thoughts on areas management needs to focus on to implement and manage change in the organization.
1. Responsibility.
Clearly management and communication of change rests at the senior levels of the organization. Employees have the responsibility to try and accept and help implement changes.
2. Involvement.
Management should involve employees in the changes – it is never a good idea to just impose change from the top. Employees want to understand how they are impacted.
3. Understand.
Knowing where the organization is and understanding where you want to be at a specific time, why, and what steps are needed to achieve the goal are all critical steps.
4. Plan.
The organization must develop a plan that is achievable if management is going to be credible. The plan should set out stages for implementing change in phases that are not only achievable but measureable.
5. Communicate
This stage cannot be overly stressed. Clear communication of objectives, involvement of staff at the early stages, and empowering them will facilitate involvement and buy in for the company.
It is obvious to most business owners that people matter. Sometimes however the organization gets lost in plans and processes rather than facing the difficult and more important people issues. Making the initial steps to involve the entire organization starting at the top will help achieve success.
I’m always happy to hear your thoughts.
Gerry@polarisgroupmc.com
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