Monday, February 10, 2014

Need to Improve Management Skills?


Perhaps it is time to review your management skills with the view to improving overall operations of the business.

Here are a few thoughts on fundamentals to review:



1. Be open to new ideas.
The best managers are flexible and welcome new opportunities. Be a good listener because many of the best ideas for operational improvements come from employees closest to the work.

2. Preach excellence.
Set goals high but not unattainable and expect employees to meet them. At the same time demand excellence from yourself and staff will be more likely to stretch to meet important goals.

3. Communicate clearly.
With the setting of high standards, ensure employees’ job objectives clearly reflect them. You will be rewarded with well-conceived, measurable employee objectives.

4. Focus on time management.
Time is an underrated but critical management asset. Mangers are frequently interrupted to put out fires. The most successful managers protect their schedules and time carefully and prioritize, delegate, and spend their time thinking carefully of the key issues.

5. Deal with conflict.
Conflict in an organization is inevitable. There are no shortage of interpersonal issues, compensation, recognition, cost-cutting, and other day to day problems to handle. Tempting as it may be to ignore any issue the best managers are not “conflict –avoiders” but deal with issues quickly and fairly. Employees respect managers who confront difficult situations and work to resolve problems.


Managing is at times complex but the development of fundamentals can provide the foundation on which to build daily operations.

These are a few thoughts. Please let me know what you think: gerry@polarisgroupmc.com


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