New 5 C’s for Business
Contribution, Conviction, Culture, Commitment,
Confidence
These 5 C’s act together in a business and support each other. When one starts to become affected, the others
may also become unstable. This can affect
the overall performance of the business. When employees have high levels of all
the 5Cs, then they'll perform at their best whatever happens.
1. Contribution.
This is derived
from the core work activities. It is important to have clear goals, striving to
attain them and having management support to deal with issues that might
prevent you meeting your objectives. Employees do
best when they feel appreciated and valued by management and colleagues. So
it’s not just about delivering: it’s about doing that within collaborative
working relationships too.
2. Conviction.
This is
expressed in short-term motivation both in good times and bad. The company
benefits from employees who keep going even when things get tough, and maintain
energy, motivation and resources that allow them to pull you through.The key to
doing this is feeling resilient, efficient and effective. Employees are much
more resilient than many managers realize and are often committed to dealing
with problems faced in the job.
3. Culture.
Performance
and happiness at work are really high when employees feel they fit within their
organizational culture. Not fitting in is hugely draining and de-energizing. If you’re in
the wrong job, you’ll find that the values mean little to you or political and
you don’t have much in common with your colleagues.
4. Commitment.
Employee commitment
is important because it underlies the reasons of why you work. It is key that
employees perceive they are doing something worthwhile, have a strong intrinsic
interest in the job and feel that the vision of your organization resonates
with them.
5. Confidence.
Confidence
is the pathway leading to the other four drivers. If confidence is lacking in
employees performance suffers. Too much leads to arrogance and sometimes poor
decisions. Self-confidence with employees will produce employees who will take
a risk or try new approaches to work. Confident organizations are a product of
confident individuals treated with respect by management.
Management
can support these elements by showing trust in employees, and recognizing good
performance. This will instill pride in the organization and enhance the
opportunity of success.
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